Reigate, Surrey ISQ Recruitment
Vehicle Damage Assessor (Remote)

Location: Reigate (Remote role - travel required for initial training)
Salary: Up to £40,000 per annum + team bonus
Hours: Monday to Friday

Overview
ISQ Recruitment are currently supporting a well-established and rapidly expanding vehicle repair organisation in the search for an experienced Vehicle Damage Assessor to join their team on a remote basis. This is a fantastic opportunity for a confident and commercially aware VDA who enjoys working to SLA targets, producing accurate estimates, and supporting site performance while maintaining excellent customer outcomes.

Please note: initial training will require travel to Reigate, before moving into the remote working structure.

What You'll Be Doing

• Producing accurate estimates and invoices for vehicle repairs in line with agreed SLA requirements
• Ensuring repair costings are efficient, commercially viable, and completed in a profitable manner
• Maintaining control of estimating and invoicing costs in line with partner budget objectives
• Supporting sites as required to ensure smooth day-to-day operation and strong customer service delivery
• Completing Initial Parts Assessments (IPA's) to help reduce key-to-key and lifecycle times
• Ensuring repair methodology aligns with BS10125 standards and approved repair processes
• Identifying and escalating cases where repairs or estimates do not align with required standards or profitability expectations
• Supporting with quality-related repair complaints where necessary
• Identifying and managing total loss cases in line with insurer SLA requirements
• Working collaboratively with internal teams and management to improve processes and outcomes
• Following reasonable management instructions and supporting operational requirements as needed

Required Skills & Experience

• Previous experience as a Vehicle Damage Assessor / Estimator within an accident repair environment
• Strong technical knowledge of body and paint repair within the motor trade
• Confident producing accurate estimates and invoices while working to SLA and cost control requirements
• Experience using estimating platforms such as Audatex and/or Glassmatix
• Knowledge of repair method systems such as E-scribe, Glass's Evaluator, Ezi Methods or similar
• Strong negotiation skills and the ability to communicate clearly with stakeholders
• Audatex Gold annual training (advantageous)
• ATA accreditation (or willingness to achieve ATA if required)
• A proactive team player with a "can do" attitude and strong organisational skills
• Up-to-date understanding of relevant vehicle legislation, consumer legislation and industry best practice

Benefits
This employer offers an excellent benefits package, including:

• Up to £40,000 per annum + team bonus
• 28 days holiday (including bank holidays)
• Healthcare Cash Plan (including gym & retail discounts)
• Employee Assistance Programme
• Celebration Day (additional day to use for a personal occasion)
• Car insurance discount
• Company pension scheme
• Employee engagement budget for team activities
• Access to Mental Health First Aiders
• Cycle to Work Scheme
• Refer a Friend Scheme (£1,000 reward)
• Ongoing development and progression opportunities
• More benefits planned as the business continues to grow

How to Apply
If you're an experienced Vehicle Damage Assessor looking for a remote opportunity with initial training based in Reigate, ISQ Recruitment would love to hear from you.

Call: (phone number removed)
WhatsApp: (phone number removed)